Refund Policy

1. Introduction

At Kalkmi, we are committed to providing AI-powered calculator generation service. Before making any purchase, we encourage users to try our service with the free weekly energy balance (40 units) to ensure it meets their expectations.

2. Refund Conditions

A refund may be considered only in the following cases:

• Persistent technical issues preventing calculator generation after consultation with our support team.
• Unauthorized transactions or duplicate charges.

Refunds are not available in the following cases:

• If any portion of the purchased energy has been used for calculator generation.
• If you're not satisfied with the generated calculators while the service is functioning properly.
• If the refund request is made later than 48 hours from the purchase time.
• If you haven't contacted our support team first to resolve technical issues.

3. Before Requesting a Refund

If you experience any issues with our service:

• First, contact our support team at support@kalkmi.com
• Allow our team up to 48 hours to help resolve your technical issues.
• Try using the service with the free weekly energy balance.

4. Refund Process

If issues persist after consulting with our support team:

• Submit your refund request within 48 hours of purchase.
• Include your username, transaction ID, and support ticket reference.
• Refunds are processed within 5-7 business days if approved.

5. Final Provisions

We reserve the right to modify this policy at any time. Changes become effective immediately upon posting to our website. By continuing to use Kalkmi after changes are made, you accept the updated policy.